7 Qualities of a Great Catering Company

If you’re arranging an event in the near future and are in the process of choosing a catering service, there’s no doubt that you probably have a lot on your mind. Picking the ideal Philadelphia events management company isn’t always easy — and there’s a lot that can go wrong if you don’t know what you’re doing.

In our professional opinion, the best way to choose a catering company is by evaluating seven specific qualities. Read on to learn more about what these qualities are and how they might affect the success of your special day!


The most important qualification that a catering company can have is experience. The company you’re considering should be able to answer questions about their previous catering events and describe how they would handle the event you’re planning. In addition, a reputable company will be able to provide reviews and testimonials from their previous customers.

Exceptional Customer Service

You’re the customer when choosing a catering service, so your opinion is important — and so is your trust, time, and money. Don’t waste your time with a company that doesn’t make you feel valued, respected, and heard. A high-quality catering service will go above and beyond to exceed your expectations!


Even though a great caterer provides customized service for every client, the one thing that should never change from customer to customer is the level of professionalism that is demonstrated by each staff member. Professional food safety and crowd management standards should be followed to the letter, and everyone on the catering team should behave with professional courtesy and respect throughout your entire event. 


It’s important to establish before the event that your caterer is reliable and punctual. After all, nobody wants to deal with a catering company that has poor time management skills! Whether you are hosting a wedding reception or a corporate event, choosing a reliable company will put your mind at ease that nothing will go wrong.


Another important quality to look for in a caterer is flexibility. This may look like a variety of different options for wedding hors d’oeuvres, or it may look like a willingness to accommodate last-minute guests. Communicate with the team as much as you can, and a good company will make sure everything happens the way it should!

Attention to Detail

What separates great caterers from good caterers is that a great company will pay attention to details! Your catering company should understand the ins and outs of your event and prepare everything according to your specifications. They should be mindful of your seating plans, decor decisions, and other important details. 

Good Food

It goes without saying that if you don’t enjoy the menu offered by the catering company you’re considering, you should discuss alternative options or find a different caterer altogether. After all, you’re paying for the food more than anything else, so don’t hesitate to ask for a tasting before the event or discuss menu details. 

Book Catering Today

Catering by Mario’s is proud to say that we work hard to meet every qualification listed here — and many more! To enjoy great food, professional service, and a personalized experience, reach out to our catering team today. We’ll be in touch shortly!